ZAMA WRAPZ TERMS AND CONDITIONS

ATTENTION: The Following Terms and Conditions govern the purchase and installation of a vehicle wrap by Zama Wrapz. It is important to accurately report all information related to your vehicle condition.

LIMITED WARRANTY

Zama Wrapz extends to our customers a 90-Day Limited Warranty for all defects or install errors, which includes cover lifting, peeling, wrinkles, and bubbling. Any accidental damage, road hazard damage, or normal wear and tear of the vehicle wrap is not covered under the Limited Warranty.

The Limited Warranty does NOT cover damages to a vehicle wrap caused by improper care, including the use of chemical cleaning agents, power-washing, use of ANY automatic vehicle washing station (car-wash or similar which uses machines to apply soap and water), or ANY application of liquid at a higher than natural velocity to the exterior of the vehicle after the vehicle wrap or PPF has been installed.

Claims under the Limited Warranty are subject to examination and approval by a Zama Wrapz installer. Warranty repairs will be done at the sole discretion of Zama Wrapz. Zama Wrapz will have the final say in whether the repairs or re-installation of the vehicle wrap will be performed on your vehicle.

If anyone other than a Zama Wrapz installer has altered, changed, taken off, re-installed, or attempted to repair a vehicle wrap the limited warranty is void. 

If any sort of chemical agent has been applied to the vehicle wrap, the limited warranty is void. We cannot stress this enough - vehicle wraps should only be cleaned with ordinary soap and water.

A Limited Warranty related claim must be submitted to Zama Wrapz as soon as possible. Please contact Zama Wrapz owner Nathan Zamarron directly with any warranty claims at 469-456-5930, and/or Zamawrapz@gmail.com. It is critical that you include as much detailed information as possible about the basis of your claim, including pictures, video and a detailed description of the issue with the installation.

Zama Wrapz  will make every effort to prioritize Limited Warranty work. However, please allow up to 30- days for warranty work to be completed after notification to Zama Wrapz of the Limited Warranty claim.

PROPER CARE FOR YOUR VEHICLE WRAP   

Caring for your vehicle wrap is essential to ensuring the quality and life of the material. The following are Zama Wrapz recommendations for care of your new vehicle wrap or PPF:

ONLY hand-wash your vehicle with Ph neutral soap once vehicle wrap or PPF has been installed.

• DO NOT “pressure-wash” your new vehicle wrap or PPF. This will damage your new product, and could result in peeling, holes, stretching or other damage. It is especially important to not apply high pressure water to the edges of the vehicle wrap or PPF, as this can cause peeling to occur.

• DO NOT use any type of degreaser or other agent to remove substances from the exterior of your vehicle. These may damage the vehicle wrap or PPF.

• DO NOT use a soap or detergent with a “wax” or other detailing chemical mixed with the soap.

• ONLY dry the vehicle with a clean microfiber towel or rag once the vehicle wrap or PPF is installed.

• DO NOT UNDER ANY CIRCUMSTANCE USE AN AUTOMATIC VEHICLE WASH. HAND WASH ONLY.

For best results vehicle wraps are recommended on vehicles less than 5 years old, with factory paint. Any scratches, paint imperfections or door dings, they will be quite noticeable on the newly wrapped surface. if the paint has started to flake or oxidize, the vehicle wrap or PPF may have difficulty adhering to the surface properly. Zama Wrapz recommends customers to repair any scratches or dents before wrapping the vehicle.

DISCLAIMER

Zama Wrapz  CANNOT GUARANTEE a vehicle wrap will not damage vehicle paint. Zama Wrapz disclaims all liability for paint damage caused by the installation of vehicle wrap or PPF. By choosing to have a vehicle wrap installed on your vehicle, you waive any and all claims to paint damages that may be caused as a result of the installation of the vehicle wrap.

If for ANY REASON you believe that vehicle wrap or PPF could damage your vehicle’s paint – DO NOT have wrap leaders install a vehicle wrap or PPF on your vehicle! Contact the dealer/manufacturer of your vehicle directly to inquire if a specific vehicle wrap or PPF product is safe for the paint on your vehicle.

ANY pre-existing damage to your vehicle, including the paint or other exterior elements of your vehicle, is NOT covered under the Limited Warranty.

ANY pre-existing damage to the vehicle MUST be noted on the Zama Wrapz drop-off form. Once you have noted any pre-existing damage to the vehicle and signed the drop-off form, Zama Wrapz is not liable for ANY damage to your vehicle that existed on the vehicle prior to, and/or occurred to the vehicle before you brought your vehicle in.

ANY damage to the vehicle wrap not addressed within this document is not covered under the Limited Warranty described herein.

LIMITATION OF LIABILITY

The Company’s liability shall be limited to direct damages proven by Customer in an amount not to exceed the purchase paid, if any, by Customer hereunder.

ZAMA WRAPZ EXCLUDES LIABILITY, WHETHER BASED ON CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR ANY DAMAGES TO CUSTOMER OR ANY OTHER PARTY OTHER THAN AS DESCRIBED IN THIS LIMITED WARRANTY, OR ANY PUNITIVE, SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, OR FAILURE OF THE GOODS OR SERVICES, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

DISASSEMBLY AND REASSEMBLY OF VEHICLE COMPONENTS

Your vehicle may need limited disassembly - to have body panels, bumpers, doors, hoods, trunks, or other components taken off of your vehicle - in order to properly install the vehicle wrap.

During disassembly, parts will be removed and reinstalled in the same manner and condition as when they were originally on the vehicle. Although we take extra care to ensure that every part is removed in the best condition possible, clips and tabs can break, some parts can slightly warp, and in rare cases crack.

In the event of damage during disassembly or re-assembly, Zama Wrapz will take necessary measures to repair any parts affected or damaged, to the best of our ability. In some cases, and at the sole discretion of Zama Wrapz, we may choose to replace pieces, clips, or tabs, that have been damaged or affected by removal and re-installation. Replacement and repairs are at the sole discretion of Wrap Leaders.

Some newer vehicles are equipped with electronic devices that detect if a body panel has been taken off or re-installed on your vehicle. If this occurs, and a light or error code is triggered as a result, Zama Wrapz IS NOT responsible for resetting or clearing any error codes, or indicators that may have been caused as a result of the removal or re-installation of a body panel. Zama Wrapz  WILL NOT clear codes or turn off warning lights – dealing with a light or error code is their sole responsibility, and not Zama Wrapz.

ALL SALES ARE FINAL – NO REFUNDS UNDER ANY CIRCUMSTANCES

Customer agrees to a NO REFUND policy, subject to the sole and exclusive warranty agreements outlined within this document.

The customer understands and agrees that if there is a credit card charge-back, returned check, or other occurrence which causes payment for your vehicle wrap to be returned after a vehicle wrap has been installed on your vehicle, Zama Wrapz will pursue civil action in a court of law to recover ANY and ALL amounts that were wrongfully charged back, including attorney’s fees, if applicable.

FINISHED PRODUCT NOTICE

Please do not hesitate to contact Zama Wrapz if you encounter any issues with your vehicle wrap. Although Zama Wrapz care to ensure the quality of our work is the best in the industry, NO installed vehicle wrap will be 100% free of minor imperfections. Contaminants, small air pockets, minor wrinkles, or color variations can occur.

Nathaniel Zamarron (Owner)

ZAMA WRAPZ LLC

Call for information: 469.456.5930